Payments / Payment Plan
I know artwork can be quite expensive; all custom orders and items over $300 are available for Payment Plans.
After choosing the artwork, you must agree to our terms of Sale:
Payment plans are for up to 6 months, with an invoice sent thought PayPal or Square.
A deposit of minimum 15% is required to start Payments.
The Buyer must indicate how often the payments will be sent: Weekly, Bi-weekly, or Monthly
A final fee of 3.5% will be added for PayPal and credit card payments.
If you have problems sending your payments, it's ok, just “communicate with us” or else your
order and previous payments will be considered as “abandoned” 10 days after you stop communicating.
We’ll start working on your custom artwork when at least 50% of the full price has been paid.
Pictures of the work in progress will be sent to the buyer on a weekly basis.
The custom artwork will be shipped when all payments have been completed.
We can only estimate the time for your custom artwork to be made; it usually takes 5 to 8 weeks to
make one custom piece, depending how busy we are at the time.
Please understand, even if you pay in full before our estimated time, you’ll have to wait for your custom
artwork to be finished. Art is a process and to get the most meaning out of your piece- rushing is not an option! :)
As the buyer, please understand Products are “AS IS” and purchased by the buyer with the
knowledge that these are considered “art pieces” and each one is handmade and may contain
imperfections. However, these are usually part of the piece and what gives each one its individual
traits and makes each piece “ONE OF A KIND”.
READ THE DESCRIPTIONS THOUROUGHLY BEFORE YOU PURCHASE THE PRODUCTS!
Forms of payment allowed:
PayPal, Venmo, Square, Facebook pay
Invoices are available if requested, but MOST products come with a bill of sale/receipt.
Returns and Exchanges
We "DO NOT" accept returns and/or exchanges on paintings and/or custom artwork/piece orders.
In the event that I would honor a return/exchange, buyer must pay for:
Return Shipping with signature required and a refund will be sent minus shipping expenses previously paid.
All products and orders to be mailed to buyers over $100 are sent with USPS Priority mail with a tracking number, orders over $300 will include signature confirmation.
Most orders will ship as soon as the piece is completed and approved by the buyer via photos, or if the piece is already completed, within 2-5 business days.
SELLER IS NOT RESPONSIBLE FOR LOST ITEMS IN THE MAIL
Insurance is available for an extra fee. Contact seller prior to purchase for an invoice.
Shipping Methods: USPS First Class or Priority
All Orders have a Tracking Number.
The buyer is responsible for custom Fees in their country.
Orders are ship with International Priority
Priority International shipping has a Tracking Number.
*******All buyers have the chance to upgrade to Express Mail for an extra fee********
** If by any chance you get over charged by our websites shipping calculator, we will refund the amount overpaid. Please contact us at: firstname.lastname@example.org
Contact Us ONLY by email and must include the reference number of your purchase.
Our Business hours are M-F 10 am to 7 pm CDT, If you contact us during the weekends, we will not respond until normal business hours.
Contact: Jpiersto@gmail.com for questions or concerns.